Wednesday, January 31, 2007
Does this happen to anyone else?
I think like most mothers, when I attach a phone to my ear it is a signal to my children to either immediately start fighting or bombard me with *urgent* questions. Aside from the obvious problems resulting from all that, lately I have been struggling with the voice-activated menu functions found on most 800 numbers. Now these non-human operators allow you to either enter your information or speak it. That is all well and good until your toddlers start screwing up the maching b/c they won't stop yelling at each other or you while you are trying to get a human operator on the line. I keep getting this "I'm sorry, we were unable to understand your request. Please listen to the menu again and choose your...blah blah." I just called Target online services and I swear I think my kids nearly brought down the whole system. Did any of you see the movie Total Recall back in the late 80's or early 90's when Arnold is dressed as a woman going through customs and his computer chip malfunctions and he can't stop saying "two weeks". I think my kids will eventually do that to an 800 number automated system some day.